Around this time of year, people are planning large-scale and high-stakes gatherings, and they want to make sure the time and money invested in these events are well spent. Nine times out of ten, that means folks are putting pen to paper and coming up with an agenda. If you’re in the early stages of doing just that, here are some tips to make sure your agenda (and the resulting gathering) are designed with outcomes, engagement and a thoughtful flow in mind.
Read MoreThe definition of the term “coaching” matters because it’s the substance of the engagement. Inherent in the definition is an understanding of the desired outcome, and a notion of why an executive coach is the right partner to get you there.
At Wolf & Heron, we think of coaching the same way The International Coaching Federation (ICF) does. The ICF defines coaching as partnering with clients in a thought-provoking and creative process that inspires them to maximize their personal and professional potential.
Read MorePresenters want to include stories in their presentation, but have no idea where the stories should go or what they should be about. Here are a few moments in your presentation where leveraging a story is particularly effective.
Read MoreGiving constructive feedback is tough. Once a manager has mustered up the willingness to prepare for and deliver feedback, it requires attention, time and curiosity to work through. For many managers, these difficult conversations cause additional mental load because they are accompanied by fear and anxiety.
Read MoreCrafting an influential story is tough. Where do you start? What do you do along the way? How do you know if and when you’re ready to share your story? We thought it would be fun to try to lay out our process from beginning to end. During our Influential Storytelling program, we take participants through the entire process of crafting an influential story, but it’s something else to see it laid out on a page. Let’s see if we can do it!
Read MoreWe have identified some common mis-steps when it comes to planning interactive sessions, so we thought we’d bring them to you. If you’re looking to leave the presentation behind and design a more engaging session for your audience, here are 5 tips to consider.
Read MorePresentations aren’t always the best idea. Unless a presenter is phenomenally dynamic and engaging in her own right, audience members are going to have to consciously choose to pay attention and process the information. This takes effort, and it’s almost guaranteed that more interesting distractions will find their way into the space. If the presenter is presenting information that is remotely complex, dry, or worse, poorly organized, the audience is surely checked out.
Most of the time, when working with clients, the belief is that “net new” information needs to be presented first, and the only opportunity for interactivity is in the application of that knowledge. This is simply not true.
Read MoreAs executive coaches, we’re trained in conversation strategies that can unlock our client’s potential. What’s interesting in our coaching conversations is that we’re often talking to leaders about how THEY can unlock the potential of their employees or team members.
Here are a few scripts that can get you started if you’re also trying to achieve the same thing.
Read MoreWe are firm believers in the value of empowering leaders (and people) to be compelling communicators who can inspire and persuade others with stories. Now that we’re almost a decade into delivering our flagship program, Influential Storytelling, we’ve partnered with clients ranging from Google to the University of Michigan, Uber to McGraw Hill. In that time, we have developed a strong point of view about what it takes to create an effective storytelling learning journey.
If you’re designing a storytelling learning journey for your employees, here are a few guiding principles we recommend you keep in mind…
Read MoreFeeling a sense of belonging as part of a team at work has become a bit of a hot topic in the past few years. This is no surprise given the rapid globalization and distributed nature of teams. Managers used to be able to rely on the office and the daily proximity of team members as a relationship-building accelerator. Now that many teams are almost exclusively virtual, the approach has to be different. It’s still possible to create a sense of belonging in a virtual and distributed workplace, but it requires more intentionality; with fewer ad hoc moments of connection, relationship-building has to become a workstream rather than something that just happens by itself. The benefit is that the focused effort can lead to even stronger and purposeful connections.
Here are some ideas you can leverage to create a sense of belonging for your virtual team members…
Read MoreAll too often, weekly (or monthly) status updates end up being a verbal report-out by team members to the team lead. The team members feel like the time is wasted and the information could have been better communicated in an email. The team leader struggles to get anyone to participate outside of their own report. Now that many of these calls are happening in the virtual space, it’s no wonder that everyone on these calls is multitasking and disengaged.
But what can you do? As a manager or project lead, you need to get updates from the team to make sure all the work streams are on track. How can you rethink—and hopefully reinvigorate—the status update meeting?
Read MoreAfter coaching many individuals as they prepare for a talk, keynote, panel, interview, etc, we think we have figured out why it’s hard to see your own strengths and opportunities in this space; public speaking is not just about the moment on the stage. Great public speaking begins weeks before the actual event, when you figure out what you’re going to say. Then, in the moment, it’s about knowing how to say it just right.
Check out these guiding principles to prepare and deliver a masterful presentation.
Read MoreHere are a few questions to consider for your next Manager/Employee check-in. If you’re a manager, try a few out on your employees. If you’re an employee, try to answer them ahead of your check-in and see if they inspire a different kind of touchpoint.
Read MoreVoices have rhythm, beats, texture, and timbre… all qualities of music. By thinking about our vocal chords as if they’re instruments to practice playing, we can open up an entire world of vocal delivery techniques that are both learnable and measurable in their impact.
Read MoreSince check-ins are so important, we wanted to make sure managers are empowered with a diagnostic tool to evaluate the quality of the one-on-one conversations they’re having with the employees. This tool is a simple diagnostic that managers can complete after a touch point to evaluate how well they’re doing in leading these critical meetings.
Read MoreTo teach in an engaging and inspiring manner, transform content into an experience that maximizes impact.
Engagement tools such as cards, posters, discussion guides, workbooks, and stories can enhance the learner experience. Although creating interactive materials will extend the program-development timeline, the trade-offs are well worth the payoff.
Read MoreMost managers are well-intentioned, but for one reason or another, people are left feeling like they are lost and alone in career development. If you’re one of these people, the empowered way to navigate a situation like that is to focus on what you can control. One way to own your development is to take the reins with your manager check-ins.
Read MoreProcess Conversations focus on alignment around HOW work gets accomplished. This is different from the typical conversations at work about WHAT needs doing. Often, HOW work will get done is rarely discussed. And if it is considered with any kind of intention, it’s usually considered by a leader in isolation, who believes that how the work is done should be a decision they make unilaterally.
Process Conversations are great opportunities for leaders to inspire others, generate buy-in, and drive engagement. AND they’re an access point through which to engage and inspire UP the chain of command as well.
Read MoreManager check-ins, one-on-ones, touchpoints… Whatever you may call them, they are the foundation of a strong manager-employee relationship and the lynchpin for supporting your employees in many ways. This 30-minute-or-so recurring meeting between manager and employee seems so simple that it’s often taken for granted and therefore underutilized. They are used as opportunities to get project updates or chat about anything, when they could be so much more supportive of the employee’s professional growth and development. More often than not, we hear about employees or managers who simply put them off, postpone them indefinitely, or end up using the time as status report opportunities rather than truly leveraging their power.
It’s time to go back to the basics. Here are 4 things that go wrong with your manager check-ins and how to avoid them.
Read MoreFall is conference season. For many professionals, at some point in the fall, they’ll pack their bags, head to a hotel and mix with industry peers. There’s a lot to gain at conferences—knowledge, skills, relationships—but it can be hard to capitalize on all that conferences have to offer in the moment. Here’s a step by step approach to maximize the conference value when you’re back at your desk the following Monday and have a chance to take a breath.
Process Conversations are great opportunities for leaders to inspire others, generate buy-in, and drive engagement. AND they’re an access point through which to engage and inspire UP the chain of command as well.
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